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If you do not have ZixMail Version 1.7, please download now.
Section 1 - Introduction to ZixMail

1.01 - Introduction to ZixMail - overview
1.02 - How ZixMail works with your email program
1.03 - Downloading ZixMail
1.04 - Creating a ZixIt Signature
1.05 - Getting the latest version of ZixMail
1.06 - Getting help with ZixMail

Section 2 - Composing/Sending ZixMail messages

2.01 - Composing/Sending ZixMail messages - overview
2.02 - Specifying the recipient for a message (To:)
2.03 - Specifying the sending email address (From:)
2.04 - Setting up and changing an email ID
2.05 - Composing a ZixMail message
2.06 - Attaching files to a ZixMail message
2.07 - Attaching a list of files to a ZixMail message
2.08 - Saving a ZixMail message as a draft
2.09 - Printing the Compose ZixMail window
2.10 - Sending and signing a ZixMail message
2.11 - Sending yourself a copy of a ZixMail message
2.12 - Formatting Text in a ZixMail Message
2.13 - Checking Spelling and Spell-Check Preferences
2.14 - Setting ZixMail to Remember your Signature Phrase

Section 3 - Reading ZixMail messages

3.01 - Reading ZixMail messages - overview
3.02 - Opening a ZixMail message
3.03 - Replying to a ZixMail message
3.04 - Forwarding a ZixMail message
3.05 - Saving or opening files attached to ZixMail messages
3.06 - Adding the sender of a ZixMail message to the address book
3.07 - Clearing the ZixMail message
3.08 - Printing the Read ZixMail window
3.09 - Validating the sender's ZixIt Signature

Section 4 - Working with the ZixMail address book

4.01 - Working with the ZixMail address book - overview
4.02 - Adding a new contact
4.03 - Changing contact information
4.04 - Deleting contacts
4.05 - Creating email groups
4.06 - Changing email group information
4.07 - Deleting email groups
4.08 - Updating inactive ZixIt Signatures for contacts
4.09 - Importing contacts from other address books
4.10 - Importing contacts from GoldMine
4.11 - Notifying contacts about ZixMail

Section 5 - Working with ZixMail drafts

5.01 - Working with ZixMail drafts - overview
5.02 - Saving a message as a Draft

5.03 - Opening a draft
5.04 - Sending a draft
5.05 - Deleting a draft
5.06 - Updating inactive ZixIt Signatures for draft recipients

Section 6 - Viewing Signatures

6.01 - Viewing Signatures

Section 7- Tips and troubleshooting for ZixMail

7.01 - Tips and troubleshooting for ZixMail - overview
7.02 - Configuring ZixMail SMTP settings
7.03 - Identifying your SMTP server
7.04 - Shortcut keys for ZixMail

Section 8- Sending through ZixMail.net

8.01 - ZixMail.net - overview
8.02 - Sending a message through ZixMail.net

8.03 - Receiving a message sent through ZixMail.net


1.01 - Introduction to ZixMail - overview

ZixMail enables Internet users worldwide to send and receive encrypted and digitally signed email communications without changing their email address or their email system.

ZixMail messages are encrypted individually for each recipient and sealed with the sender's ZixIt Signature and a certified time-stamp.

These security measures mean that no one except the intended recipient can read the message. And, because every ZixMail message is digitally signed, the recipient is assured of the sender's email identity.

This introduction section presents an overview of ZixMail, describes the procedures for downloading and installing the program, and provides guidance for obtaining further help.

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1.02 - How ZixMail works with your email program

ZixMail is designed to work in conjunction with your current email program. You do not need to make any changes to your email program when you use ZixMail to send encrypted messages, and you may still use your email program to send and receive regular, unencrypted email.

ZixMail messages arrive as attachments to email in your regular email inbox. You open a ZixMail message just like you would any other email attachment, such as a word processing document or spreadsheet: either click on the ZixMail attachment to open it or save it to a file and then open it.

ZixMail works with most popular email programs, such as Microsoft Outlook, IBM Lotus Notes, Netscape Communicator, and Qualcomm Eudora. ZixMail also works with Web-based or proprietary email systems such as Yahoo, Hotmail or AOL.

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1.03 - Downloading ZixMail

The first step in the process of creating your ZixIt Signature is to download and install ZixIt Signature Manager. The download and installation process is free. ZixIt Signature Manager software comes bundled with the ZixMail secure messaging program.

To download the ZixMail Software:

  1. Exit all Windows programs.
  2. Point your browser to www.zixit.com.
  3. Click Download Free Trial.
  4. Enter your information in the fields provided and click Submit.
  5. Affirm that you understand the export restrictions of the product and affirm that you are not located in a prohibited export destination. The United States government has strict guidelines for the distribution of encryption technology. Please review the statement carefully before agreeing to it.
  6. When the download process begins, you will be prompted to either open the file from the current location or save it to disk. Choose Save to Disk.
  7. In the dialog box, identify a convenient, easy-to-remember place on your disk or desktop where you want to save the ZixMail Download File.
  8. When the download is complete, go to where you saved the Download File and double click it to initiate the auto-installation process. Simply click through the standard installation questions.
    • Select one of the following.
      • Create a new Signature.
      • Import a Signature archive.
      • Use my existing signature.
  9. If you need to register an email address (first & last options in #8), you are immediately taken to the ZixMail setup wizard to create a ZixIt Signature (see section 1.04 - Creating a ZixIt Signature).

Before you can use ZixMail or any other ZixIt-enabled products, you must create and then activate your ZixIt Signature.

Related topics: See: Creating a ZixIt Signature in ZixIt Signature Manager help

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1.04 - Creating a ZixIt Signature

If you are registering for the first time, or if you choose to register another email address, the ZixMail Setup wizard walks you through setting up a ZixIt Signature. Your ZixIt Signature is the “key” which is used to send and open encrypted messages. Therefore, before you can use ZixMail, you must create a ZixIt Signature.

Note: If you exit the setup wizard before creating your ZixIt Signature, or if you need to create another Signature at a later date, you can create a Signature at any time in ZixIt Signature Manager (See: Creating a ZixIt Signature in ZixIt Signature Manager help).

To create your ZixIt Signature

  1. Enter your existing email address twice; click Next.

  2. Confirm email address; click Next.

  3. Next, choose a Signature Phrase that you will use as a password to your ZixIt Signature. You will type this Signature Phrase each time you open or send a ZixMail message.

    Your Signature Phrase must be at least one character long but no more than 128 characters. The Signature Phrase is case sensitive and may contain spaces and any characters. 

    Do not forget this Signature Phrase. At no time does Zix Corporation have access to your Signature Phrase.

    Your Signature Phrase is used to "lock and unlock" your private key as it resides on your local machine. Therefore, your ZixIt Signature will not work without your Signature Phrase.

    Enter your Signature Phrase twice. Click Next.

  4. Your ZixIt Signature will be saved and your email registration information will be sent to ZixIt, as indicated by the progress bar reaching 100%. Click Next.

  5. You will be prompted to create a ZixIt Signature Recovery File. It is very important to create a Recovery File to use as a backup. If you forget your Signature Phrase or you lose your Signature File from your computer, you will not be able to open previously received ZixMail messages or open or send new ZixMail messages unless you are able to import your ZixIt Signature.

    Important: After creating a ZixIt Signature Recovery File, secure the disk in a safe place. If someone were to gain access to your disk, your security would be compromised.

  6. Click Next to continue.

  7. You will be informed that you have received a confirmation email from ZixIt. Click Finished and go to your regular email inbox.

  8. Open the confirmation email and click on the hyperlink to confirm activation of your ZixIt Signature. See Confirming a ZixIt Signature.

  9. Finally, go to ZixIt Signature Manager. Click Update Status to change your Signature status from New to Active.

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1.05 - Getting the latest version of ZixMail

Please visit our website periodically to check for version updates or, click Actions/Get Latest Version in ZixMail or Zixit Signature Manager.

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1.06 - Getting help with ZixMail

If you have questions about ZixMail or if you experience problems while using this software, you can obtain assistance in several ways:

1. Use the help pages at www.zixit.com:

You can review the Support help contents, the FAQ, and the glossary.

2. Email the ZixIt Support Center for technical or other assistance:

To access the online email form, click here.

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2.01 - Composing/Sending ZixMail messages - overview

Composing and sending ZixMail messages is very similar to sending regular email. The two main differences are that you can specify the From: field and that you are required to enter your Password before you send the message.

This section covers each field and each function of the Compose ZixMail window.

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2.02 - Specifying the recipient for a message (To:)

You can send an encrypted ZixMail message to any email address with an active ZixIt Signature.

To specify a message recipient:

Double-click the ZixMail icon, then on the Compose ZixMail window, take one of these actions:

  1. Type the email address of the ZixMail recipient in the To: field. More than one recipient may be specified by separating the addresses with a semicolon (;).
  2. Type the nickname of the recipient from the ZixMail address book. Multiple recipients may be entered, separated by semicolons (;).
  3. Click To: and select the recipient or email group from your ZixMail address book. To send to multiple contacts or groups, hold down the Ctrl key and click the name of each recipient or group. Click To: ZixMail inserts the email address of each recipient or group in the To: field. If you select an email address that does not have an active signature, ZixMail will send the message via ZixMail.Net.  Click OK.
    (See Saving a ZixMail message as a draft.)

Related topics: Adding a new contact

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2.03 - Specifying the sending email address (From:)

ZixMail may be sent "from" any email address that has an active ZixIt Signature on your PC.

All email addresses with ZixIt Signatures on your PC are shown in the drop-down list on the From: field. If you select an email address that does not have an "active" ZixIt Signature, ZixMail will not allow the message to be sent.

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2.04 - Setting up and changing an email ID

Many email systems allow the user to create an "email business card" that can be attached to the bottom of each email sent. The ZixMail equivalent of the business card is the email ID.

For each of your ZixIt Signatures, you can specify approximately ten lines of text that can be added to the bottom of ZixMail messages that you send. Many people include information such as their name, company name, telephone and fax number, and email address. An email ID is limited to 256 characters in total length.

You can create or edit your email ID either in ZixIt Signature Manager or in ZixMail.

To create or edit an email ID:

  1. Open ZixMail or the ZixIt Signature Manager
  2. On the Compose ZixMail window, select the ZixIt Signature that you want to edit.
  3. Click the Edit email ID button or select Actions/Edit Email ID.
  4. On the email ID box, type the text that you want to appear at the end of the ZixMail messages that you send. Note: ZixMail adds the text exactly as you enter it, so if you want to separate it from the body of your message with blank lines, be sure to add blank lines above the email ID text.
  5. Click OK.

ZixMail will add the email ID text to the end of ZixMail messages when you select the Attach email ID checkbox in ZixMail.

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2.05 - Composing a ZixMail message

ZixMail provides a private message text box in which you type your email message. It is referred to as "private" because it will be encrypted and visible only to the intended recipient.

The message may be typed directly or you may cut and paste from other documents.

To Compose a ZixMAil message.

  1. Open ZixMail by double-clicking on the ZixMain icon.
  2. Enter the recipient's address(s) in the To: and CC: fields and the subject in the Subject field.
  3. Compose the message. The message may be typed directly or you may cut and paste from other documents.
  4. Click Send.
  5. Enter your Signature Phrase.

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2.06 - Attaching files to a ZixMail message

When you compose a ZixMail message, you can attach one or more files of any type. ZixMail compresses and encrypts all of the files when it sends your message.

To attach files to a ZixMail message:

  1. On the Compose ZixMail window, click Attach Files.
  2. On the Add Attachments box, navigate to the folder that contains the file or files that you want to attach to the message.
  3. Click the name of the file to attach. To select multiple files in this folder at one time, hold down the Ctrl key and click each file to attach.
  4. When you have selected all of the files that you want to attach, click OK. ZixMail displays the names of the files attached to this message at the bottom of the Compose ZixMail window.

To remove a file attachment to a ZixMail message, highlight the name of the attached file and click Remove File(s) or press the Delete key. This will not delete the file, only remove it from the attachment list.

Related topics: Attaching a list of files to a ZixMail message

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2.07 - Attaching a list of files to a ZixMail message

A file list is a standard text file you create that contains a list of files, one per line, that you want to attach to a ZixMail message. This allows for repetitive file transfers to be handled very efficiently.

When you create a file list, you specify the complete path for each file you want to attach. Wildcards are allowed. For example, a text file named "research_files.txt" could be created with the following contents:

[Contents of: research_files.txt]

c:\my documents\rsch2.doc
c:\my documents\rsch1.xls
c:\research-archives\rsch3.zip
d:\old-files-research\*.*

Typical uses for the file list feature would include repetitive file transfers from office to home or from one office to another. One benefit of using this feature is  that the files transferred are accurate, encrypted, compressed, and time stamped.

You can alternately specify multiple files to attach to a ZixMail message by selecting individual files with the Attach File button in the Compose ZixMail window.

To attach a file list to a ZixMail message:

  1. On the Compose ZixMail window, click Attach File List.
  2. Browse to the file list location in the Attach File List lookup window.
  3. Select the name of the file containing the file list and click OK. ZixMail displays the names of each attached file in the Compose ZixMail window.

NOTE: You cannot use file names that include wildcards.

Related topics: Attaching files to a ZixMail message

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2.08 - Saving a ZixMail message as a draft

ZixMail messages can only be sent while you are connected to the Internet. However, you may find it necessary to compose ZixMail messages offline, such as when you are on an airplane. In these cases, when you complete ZixMail compositions, they can be stored in the Drafts folder until you are connected to the Internet and are able to send them.

Also, you may want to send a ZixMail message to someone who does not have a ZixIt Signature. You can prepare a message to them, save the message as a draft, and send it later after the recipient has created a ZixIt Signature.

To save a ZixMail message as a draft:

  1. Compose your ZixMail message in the Compose ZixMail window.
  2. Click Save As Draft to save the ZixMail message as a draft and send it later.
  3. In the Save As Draft box, select one of the following:
  • To save unencrypted, select Save as draft-unencrypted and click OK.
  • To save encrypted, select Save as draft-encrypted and click OK then type your password in the Save as Draft box and click OK.

ZixMail saves the message in the Drafts folder.

Related topics: Sending a draft

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2.09 - Printing the Compose ZixMail window

Occasionally, you will want to review a printed copy of a message that you are composing.

Click the Print button to send a copy of the ZixMail message to your printer or, you can select File/Print from the menu.

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2.10 - Sending and signing a ZixMail message

When you have finished composing a ZixMail message and want to send it, click Send.

A "Sending ZixMail" dialog window appears containing ZixMail Options, an Advanced Options button, and the prompt for your password.

Select the desired options (explained below), then type the correct password for the email address shown in the "For Email Address:" field.

ZixMail Options

Certified Receipt - check this option if you want to receive an email certifying the time the recipient opens your message for the first time.

Certified Receipt is a confirmation ZixMail message that is automatically sent to you (the sender) when the recipient opens the message for the first time. The confirmation arrives as a ZixMail message with the designation ZCR: inserted at the beginning of the subject line, followed by the original subject.

The certified receipt contains the following information:

  1. The original digitally signed time-stamp showing the time that the message was sent.
  2. A second digitally signed time-stamp that shows the time the recipient opened the message for the first time.
  3. The Message ID associated with the original message.

To request a Certified Receipt, click the checkbox to enable this option.

Send encrypted copy to me - check this option if you want to receive an encrypted copy of this message for your records.

(See Sending yourself a copy of a ZixMail message.)

Advanced Options (ZixMail.net options) Button

ZixMail.net is a secure messaging service that lets you send secure, encrypted email to non-ZixMail and ZixMail users alike. The recipient views the message over an SSL (Secure Sockets Layer) connection via a web browser and opens the message by entering a Password.

ZixMail has the capability of automatically determining whether or not the recipient of a ZixMail message has a ZixIt Signature, and will send the message using the best available method, either ZixMail or ZixMail.net.

To send a ZixMail.net message when your recipient does not have a ZixIt signature:

  1. Compose your message in ZixMail and click Send.
  2. Enter your Signature Phrase and click OK.
  3. When the Recipients Do Not Have ZixMail box displays, choose your ZixMail.net Options (see below) from the Advanced Options button and click OK.
  4. Click Send.

Selecting ZixMail.net options

Return Pickup Receipt to Me - check this ZixMail.net option when you want to receive an email stating when the recipient opens your message for the first time.

The Pickup Receipt informs the sender of the following information:

  1. Sender's email address.
  2. Recipient's email address.
  3. Subject of the message.
  4. Time at which the message arrived to recipient.
  5. Original time at which message was opened by the recipient. (If the attempt to open was unsuccessful, the sender will not receive a Pickup Receipt.)

Days to Hold Message For Pickup - This ZixMail.net option sets the expiration time for email to remain available for pickup (1-21 days).
The system default is 14 days. If the message is not picked up within the designated period, a notification will be sent to you (the sender) stating that the message has expired. A designation of ZME: is automatically inserted at the beginning of the subject line, indicating a ZixMail.net "Expiration" message. 

Scroll the up and down arrows to choose the expiration date.

Advanced Options

You may have noticed the Advanced Options button when you send a ZixMail message. This button simply allows you to force a message to go out via ZixMail.net rather than ZixMail. You may choose this option if your recipient is traveling and needs to receive messages via the ZixMail.net Web site.

Note: If you are not sure if your recipient uses ZixMail, click Send. ZixMail automatically recognizes the most secure method.

Related topics: Specifying the recipient for a message (To:), Setting ZixMail to Remember your Signature Phrase

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2.11 - Sending yourself a copy of a ZixMail message

When you compose a ZixMail message, you can send an encrypted copy of the message to yourself. Only you can read this encrypted copy, and the copy has a certified time-stamp attached to it.

Possible uses of this feature include copyright or patent information that requires irrefutable date/content validation. This feature is also a way to simulate a "Sent folder" for all of your outgoing ZixMail messages.

To copy yourself on a ZixMail message:

  1. On the Sending ZixMail signing window, select the Send Encrypted Copy to Me check box to enable this feature.
  2. ZixMail delivers the message to your regular email inbox.
  3. The subject of the message will begin with ZCC:, indicating a ZixMail "carbon copy" message.

Important: Your ZixMail copy will contain a certified time stamp.

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2.12 - Formatting Text in a ZixMail Message

When you compose a ZixMail message, you can format the text in the "Message" area very much the same as you can when using a word processing program.

To format or reformat text in a ZixMail message:

  1. Position the cursor at the desired location for text formatting, or in the case of reformatting, highlight the text to be reformatted.
  2. Select the Format menu.
  3. Click Font.
  4. Make desired changes in the "Font" window. Formatting options include:
    • Font - choose from the fonts available on your computer.
    • Font Style.
    • Font Size.
    • Effects - options include Strikeout, Underline, and Color.
    • Script - options include available language-specific character sets.
  5. Click OK when finished selecting formatting options.

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2.13 - Checking Spelling and Spell-Check Preferences

A spell-checker is included in the ZixMail application. You can check the spelling at any time during composition of a ZixMail message, or you can turn on the Spell Checker to automatically indicate possible errors as you are typing. You can also customize the dictionary used by the Spell Checker.

To turn on the automatic Spell Checker:

  1. Select the Options menu.
  2. Click Spell Checker.
  3. While typing, possible errors will be indicated with a bold and colored font.

To correct possible errors indicated by the Spell Checker:

  1. Position cursor over the word that is indicated as a possible error.
  2. Right-click, and choose new word from the list, or select desired option.
  3. Select the correct word from the list, or select the desired option.

To check spelling at any time during composition of message:

  1. Click Spell Check at the top of the Compose ZixMail window.
  2. A Check Spelling dialogue window will appear when a possible error is found.
  3. Select the correct word from the list, or select the desired option.

To change preferences of Spell Checker:

  1. Select Options menu.
  2. Click Spelling Preferences in the Options dialog box.
  3. Select desired preferences.
  4. Click OK.

Important: For further help with Spell Checker, click on the Help button within any of the Spell Checker dialogue windows.

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2.14 - Setting ZixMail to Remember your Password

Beginning with ZixMail version 1.7, you can choose to have ZixMail remember your ZixIt password for the purpose of quickly sending and/or reading ZixMail messages. This is known as caching. ZixMail will remember your password for a predetermined length of time, or until you close ZixMail.

Note: By default, ZixMail will cache your password for both sending and reading messages. Be sure to secure control of your desktop when using this feature, since anyone gaining access to your PC while your password is cached could open your secure ZixMail messages, or send signed ZixMail messages on your behalf.

To change your password cache settings in ZixMail:

  1. In ZixMail, click the Options menu, then choose Preferences from the drop-down menu.
  2. Under Passwords choose one or more of the following:
  • Remember Password(s) - remembers your Signature Phrase when sending and reading ZixMail messages.
  • Expire Remembered Passwords - allows you to set the amount of time ZixMail will remember your Signature Phrase from 1-999 minutes.
  • Immediately Delete all Remembered Passwords - clears all remembered Passwords for all of your ZixIt Signatures when the Delete button is clicked (closing ZixMail will also perform this function).
  1. Click OK.

Note: When opening a Certified ZixMail message, you will need to enter your Password, even if ZixMail is set to remember your Password.

ZixMail allows you another opportunity to change the setting for remembering sending and reading Passwords in the "Sending ZixMail" screen during the sending process, just below the box where you enter your Password.

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3.01 - Reading ZixMail messages - overview

ZixMail messages arrive in your regular email inbox. When you receive ZixMail messages, you can open, read, reply to, forward, or print them. You can also open or save files that are attached to ZixMail messages. This section describes the functions and features of the Read ZixMail window.

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3.02 - Opening a ZixMail message

ZixMail messages arrive in your regular email inbox as an attachment to an email message. You can read the ZixMail message in one of three ways:

1. Double-click the ZixMail attachment in the email message.

    • Double-click the attached ZixMail.
    • Choose Open It (in Outlook) and click OK or Open this file from its current location (in web-based programs).
    • Type your Password, then click OK.

ZixMail will display the message in the Read ZixMail window.

2. Save the ZixMail attachment as a file and double-click it.

You may also save the ZixMail attachment to a file and read it later.

    • Right-click or double-click the ZixMail attachment.
    • Choose Save As or Save it to Disk
    • Select a location to store the ZixMail message.

To read a saved ZixMail message directly from your PC disk, go to the folder where you saved the message, double-click the file, and type your Password. After you type your Password, ZixMail will display the message in the Read ZixMail window.

3. Save the ZixMail attachment as a file and open it directly from ZixMail.

    • In the Read ZixMail window, click Open or in Compose ZixMail window (defaults to here when you open it) select File/Open.
    • Navigate to the folder that contains the ZixMail, select the message to be opened, and click Continue.
    • Enter your Password, then click OK.

ZixMail verifies that your Password is valid and opens the message in the Read ZixMail window.

Related topics: Saving or opening files attached to ZixMail messages, Printing the Read ZixMail window, Setting ZixMail to Remember your Password

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3.03 - Replying to a ZixMail message

ZixMail can reply to the sender only, or to all recipients of the ZixMail message. Replies will be specifically encrypted for each recipient.

To reply to a ZixMail message:

  1. Open a ZixMail message in the Read ZixMail window, take one of these actions:
    • To send the reply only to the sender of the message, click Reply
    • To send the reply to all recipients of the original message, click Reply All.
  2. The subject of the message will now begin with ZRE: (indicating a ZixMail "Reply" message).
  3. The Compose ZixMail window becomes active. Type your response to the message and attach any files. The text of the original message can remain as part of the reply.
  4. Click Send, enter your Password, and then click Send on the Sending ZixMail window.

Note: ZixMail does not send back any originally attached files as part of the reply.

Related topics: Opening a ZixMail message

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3.04 - Forwarding a ZixMail message

 

To forward a ZixMail message:

  1. Open the ZixMail message in the Read ZixMail window and click Forward. This will open the Compose ZixMail window.
  2. The subject of the message will now begin with ZFW: (indicating a ZixMail "Forwarded" message).
  3. Enter the email address (or nickname) of the person you want to forward the message to.
  4. Click Send, enter your Password, and then click Send on the Sending ZixMail window.
Note: ZixMail forwards any attached files.

Related topics: Opening a ZixMail message

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3.05 - Saving or opening files attached to ZixMail messages

When you receive files attached to ZixMail messages, you can open the files directly or save them to disk.

When you open an attached file directly, you double-click the file name so that the associated application will launch. For example, if you double-click a file named "plan.doc," Microsoft Word will launch and display the document.

Note: As with any file received through email, caution should be exercised to determine that the file is from a trustworthy person and that the file is virus free.

To open or save files attached to ZixMail messages, take one of these actions:

  1. To open a file directly, click the name of the file in the attached files list and then click Open Selected.
  2. To save a single attached file, click the name of the file in the attached files list and click Save Selected. Then specify the folder where you want to store the file or files on your computer.
  3. To save all files in the list, click Save All. Then specify the folder where you want to store the files on your computer.

Related topics: Opening a ZixMail message

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3.06 - Adding the sender of a ZixMail message to the address book

ZixMail provides two ways to let you quickly add "senders" to your ZixMail address book:

  1. ZixMail automatically prompts to add new "senders" to your address book. If you decide to add the email address, simply type a nickname for the new contact on the Add to Address Book? box and click Add.

    You can disable this auto-prompt by clearing the check box on the Add to Address Book? box. You can also turn on/off this feature from Options/Preferences.

  2. If the auto-add feature is disabled, click the Add to Address Book button in the main Read ZixMail window and then type a nickname for the contact and click Add.

Related topics: Opening a ZixMail message

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3.07 - Clearing the ZixMail message

When you read a ZixMail message, ZixMail continues to display the message until you clear the form.

ZixMail automatically clears the message form when you close ZixMail.

To clear an open ZixMail form:

  1. In the Read ZixMail window, click Clear ZixMail in the top right-hand corner.
  2. ZixMail displays an empty message form.

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3.08 - Printing the Read ZixMail window

Occasionally, you will want to review a printed copy of a message that you have received.

ZixMail has a Print button that will send a copy of the ZixMail message to your printer or you can select File/Print from the main menu to print a copy of the message.

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3.09 - Validating the sender's ZixIt Signature

When you open a ZixMail message, the validated identity of the sender is displayed in the Signed by box.

The Signed by box shows not only the sender's identity, but also the exact date and time that the message was sent. The time is displayed in both Greenwich Mean Time (GMT) and in the recipient's local time.

A traffic light graphic is used to indicate the validity level of the signature. The three traffic light states are:

  1. Green Light - The sender's ZixIt Signature is valid.
  2. Yellow and Green Light - The sender's ZixIt Signature was valid when the message was sent, but is now out of date or otherwise invalid.
  3. Red Light - The message has been tampered with and should be considered invalid.

If you later reopen a ZixMail message, you may obtain the current status for a sender's ZixIt Signature by selecting the menu item Actions and clicking Verify Signature Status. The yellow and green light combination can only be obtained by using this feature.

Related topics: Opening a ZixMail message

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4.01 - Working with the ZixMail address book - overview

The ZixMail address book contains the email addresses and associated names of your contacts.

The address book capabilities include email groups, auto-add capabilities, and import abilities from some address books.

Periodically, you can connect to the ZixIt Worldwide Signature Server and update ZixIt Signature status for all the contacts in your address book.

This section describes each address book function and feature in detail.

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4.02 - Adding a new contact

Your ZixMail address book contains the names and email addresses of the people you correspond with. The entries in your addres